Have feedback or found a problem with one of our PDF tools? Email us at [email protected].
We use this inbox for tool issues, HTML conversion problems, privacy questions, corrections, and general website support. Please do not email sensitive documents, passwords, payment details, or one-time security codes.
We try to review support messages as soon as possible. For tool problems, include the tool name, your browser, and a short description of what happened.
If a tool does not work as expected, include the tool name, browser name, device type, and what happened after clicking the convert or download button. For example, say whether the file did not download, the layout changed, pages were missing, or the output looked blurry.
Please do not email private files unless you are comfortable sharing them. A short description is usually enough for us to understand the issue. If the problem is about HTML conversion, mention whether the file uses external images, custom fonts, scripts, or animations.
We review reports about PDF merging, compression, page order, image conversion, HTML screenshots, HTML to PDF output, browser download issues, and unclear page instructions. We also welcome corrections when a help section can be clearer or more accurate.
For privacy questions, include the page or tool you are asking about. The site is designed to process files in the browser where possible, but users should still avoid sending highly sensitive documents through any online tool without understanding the risk.
If you are reporting an output problem, describe what the correct result should look like. For example, mention whether the page order changed, the font spacing looked wrong, an image disappeared, or the download did not start in a specific browser.
For general suggestions, tell us which tool would help your workflow and why. We prioritize ideas that solve a common document problem for students, freelancers, office workers, creators, and small businesses.
We cannot provide account recovery for third-party websites, legal advice, or official document approval. The contact page is mainly for improving We Love Free PDF tools, clarifying instructions, and fixing website issues that visitors experience while using our pages.
If you are unsure whether a file is safe to use with an online tool, choose caution. Remove private pages, hide sensitive numbers, or use an offline app for documents that contain confidential personal, legal, medical, or financial information.
If a tool result looks wrong, try the same file in a different browser and check whether the file is unusually large, password protected, scanned, or created by design software. These details help explain many conversion problems.
For HTML conversion issues, include whether images are embedded in the file or loaded from another folder or website. Self-contained HTML files usually convert more reliably than files that depend on missing external assets.